LuxCal Forum

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LuxCal Forum / General / Support / password problem
Posted:  26 Nov 2011 13:38
Hi all,

i have a big problem...
i don't remember the password and the user for the administrator access.
Is it possible to do something ?

Posted:  26 Nov 2011 18:19
Passwords are encrypted and cannot be recovered.
To have a new password emailed to you, you need either your user name or your email address.
If you don't remember either of the two, you should login to your account on the ISP's server and access the MySQL database used for the calendar (e.g. via the tool phpMyAdmin); look in table "users" and you will find all user names. Under user_id 2 you will find the user name of the admin.
When logging in to the calendar use this user name and select "Send New Password".